Pounce Plumbing Reviews

John was super knowledgeable and same day service was exceptional. Highly recommended.

Quick correspondence, availability, and helpful in explaining each step of the process from diagnosis through repair. Ideally wont need further assistance anytime soon, but would seek their business again in the future if any plumbing issues arise.

John is great! He came on time, set expectations, gave us 3 options, explained everything and went with the option we chose. Fixed our issue in half an hour and we were all set!

Big thank you to these plumbers who showed up after hours to repair a leak we could not locate. The after hour fee was very reasonable for what the work entailed!

Water tank install went great, fair prices as well.

John was awesome and knowledgeable about his trade! He’s my plumber forever now! Thanks BNI…..

John is a great business man and and plumber. If you're looking for a pro, you should definately call him. His work is excellent and he values his customers. I would recommend him!

Ive worked with John for years and he has always been extremely reliable. I send his info to all of my contacts who need plumbing work.

John is absolutely fantastic!!! I used him in the past for a water heater replacement and today for a cartridge replacement for my master shower. He is highly professional, knowledgeable and skilled at his craft. Very respectful, takes off his boots to keep my house clean, great communication on arrival time and status of work. He tells you his price upfront and sticks to it, and at the end of the job, you never knew that he was ever there. Very clean, neat and a great job!!! He is the only plumber I will ever use. Thanks so much John!!!!

If anyone needs a plumber in Princeton, make John your go to guy. I gave him a call because I needed to replace my old garbage disposal. He was respectful and clearly cared about the his quality of work being extremely thorough. Price was really fair too.

John is on e of the most honest and reasonably price plumbers I have done business with. Highly recommend!

Great service! They were quick, professional, and fixed the problem right the first time. Highly recommend!

Excellent service! Came on short notice and was very kind. Would highly recommend this company to anyone with plumbing issues.

John was on time and very good to work with. He took care of my plumbing issues and I will definitely use him again.

John came out to my house to take a look at my bathroom tub and sink, which were draining extremely slowly. He was friendly, professional, and clearly very knowledgeable. What impressed me most was his honesty. After giving me a quote that I agreed to, he realized that one of the repairs I thought I needed actually wasn't necessary. Instead of charging me anyway, he adjusted the price down to reflect only the work that was needed. It's refreshing to find someone with that level of integrity. I highly recommend John and would gladly use his services again.

Had a pleasant experience, John provided me experience and confidence

I had such a great experience with this plumber. From the moment he arrived, he was polite, respectful, and very kind. He took the time to explain what needed to be done in a way that was easy to understand, and I never once felt rushed or like he was just trying to get in and out. He worked carefully, made sure everything was fixed properly, and even checked back over his work to be sure it was perfect! I won’t hesitate to call him again or recommend him to friends and family.

This is the best plumbing company I've ever worked with. I just moved to McKinney and it's always scary to find a new contractor, but the neighbors assured me I would be in good hands with John. I called John to install a new garbage disposal for me and he showed up on time, cleaned up my kitchen when he was done, and made sure to do a thorough test of before leaving.

Great experience! John and Carlos were quick to respond and arrived on time, already prepared with everything they needed. The job was done efficiently with no extra time taken out of my day, and he left the area spotless—no muddy footprints or any sign work had even been done. Highly recommend!

Very pleased with his work, on time and very cost efficient. I will recommend to my family and friends for future needs

John is an experienced plumber, he knows what he is doing, a honesty and passionate guy who is worth dealing with! Highly recommend

Toilet was badly backed up, my kid ended up clogging the line with a toy. This company came same day and fixed it promptly! Definitely will call you guys again!

Needed a leaking outside spigot replaced, called them late in the evening to get a quote, and could’ve even had next day service if needed. Carlos came out and got it replaced quickly and was nice and professional. I’ll gladly use them in the future and recommend them to anyone.

12/13/2025 visit for a quick repair in our daughters room. John was extremely responsive, punctual in stated arrival (even arrived early), took care of our issue lightning fast, fair prices, and super professional. Would 100% recommend and utilize again, thank you!

Excellent service and great quality work! I've found my forever plumber.

John got our issue taken care of in under 15 mins. He was professional and courteous. Thank you so much for taking care of our issue!

Fantastic company! John came out to install a new water spigot for my backyard in Farmersville and to troubleshoot a bad odor that has been coming from my master bath. He identified the problem immediately and offered solutions to fix it. He was very thorough - climbing under the house and through the attic to chase down venting and drainage issues. Very friendly, responsive and knowledgeable. He also offers multiple ways to pay. Highly recommend!

John was great, always timely, does amazing work, great prices and was able to fix the problem in my bathtub same day. 10/10 would recommend!

Plumbing repairs were completed as scheduled. Work was completed to satisfactory level.

Great experience from start to finish. Friendly team, fair pricing, and quality work. John is the only plumber I'll call when I need plumbing services. Highly recommend!

Very Professional !!! I liked the service!

John showed up on time and did a fabulous job! Fixed my issue in no time. Highly recommend!

Carlos and team were very respectful, detailed and knowledgeable. My issue was addressed within a few minutes and they were on time for their appointment as well. I recommend them for their expertise

Professional, really nice guys. my water heater went out water everywhere they came installed the new one took them maybe about an hour and they helped clean up the mess from my old water heater. I will definitely use them again.

Today is January 1st and I was not expecting John to be able to come and help us. But he did. He cares about his customers! Plus his work was excellent!

John was extremely professional! He was quick to get here and help us out with our leek. Very reasonable pricing. Did a great job! Will be calling him for all future plumbing needs!

Out of the quotes I received for my front lawn leak repair, John was significantly lower. I was happy to hire him to do the repair, and he and his team showed up early the next day and finished repair within a couple of hours. Also, he didn't try to upsell products but instead fixed a leak with my water heater for free. And when it is time to change it, I will give him a call, he has my business from now on. [His price for water heater replacement was also lower]. I highly recommend John for your repair, you won't regret it. Get several quotes and you will see John is your best bet. And what he quote you is what you will pay, no surprises.

Thanks John is fantastic! He arrived at 7am sharp as promised on a Saturday. He was the only one who could come out, as other companies had a wait time till Monday to Wednesday the next week. Way too long. Our tankless water heater had no hot water and John troubleshooted and resolved the issue in a short amount of time. He even drove a ways to pick up the part that was unavailable at open business locations til Monday. We now have hot water! I highly recommend John and his company, as he’s very cordial and professional. He’s a very nice successful young man. He is to be commended and I have him saved for any future reference related to plumbing, etc. and more. Outstanding work thanks John! We appreciate it GREATLY. It was a true emergency resolved in a timely manner that same morning.

John was great. He came out to look at an outdoor fireplace so I could close on this house. He was responsive and provided service and updates quickly. He did a great job and we are good to close. Thank you John!!

John was excellent! He did a fantastic job!

John did a repair on my water heater. He is friendly and professional. He was on time, and came in ready with all his equipmemt, and got the job done well.

Ive known John for over 5 years, and his consistent hardwork and thoroughness is exceptional. Great work, great customer service. Thank you!

Had a great experience with the plumbing service. John arrived promptly, diagnosed the issue quickly, and completed the repair efficiently. The pricing was reasonable, and everything was handled professionally also left the work area clean after the fix. Overall, very satisfied with the timely service, fair pricing, and quality of work.

Customer service first company from the phone to the plumbing work. Great company and use this master mechanic with confidence.

Professional! Completed the job quickly and effectively. Very friendly and gave helpful advice!

They were amazing, came out same day and diagnosed the problem immediately. Found a way to get us back with hot water quickly while waiting for parts. Would highly recommend them and will use them again for any plumbing issues.

Awesome response time, great work ethic, pleasant to speak with, clean working area, knowledgeable and experienced. Everything you want in a small plumbing company. Overall A+ experience for me.

It was a very good job 100% recommend.

John did a great job fixing our drains and checking our kitchen plumbing. He was available immediately, and we are very pleased with the quality of his work.

These guys were great Just one thing I wish they could remove the big rocks that they dug up so it would be easier to level out the left over dirt...still a+

John was very helpful and provided me with good information.

WOW!!! John did a fantastic job. Fair, honest, and started same day. His first quote was honest no haggling required. Highly, HIGHLY recommend.

Very fair prices, my new sewer line was done outstanding.

Excellent service! John is amazing to work with, he shows up on time and does great work! Highly recommend.

I've lived in the McKinney / Princeton area for 5 years and I've never met a plumber with as much integrity and genuine care as this one. Couldn't get off of work to have them come during business hours so he came at night to take care of my water heater.

Great, prompt service. We called John due to plumbing issues we were having at our business. He came out same day, quickly identified the problem and quickly remedied the issue without any effect to our business operations. A true professional that I would highly recommend for any plumbing needs in Collin county.